Mission and Vision

A Mission of Service

The Holyoke Visiting Nurse Association, Inc., established in 1905, is dedicated to providing quality skilled care to individuals in the comfort of their home. We coordinate and deliver comprehensive, cost effective services including nursing, physical therapy, occupational therapy, speech therapy, social work and home health aide care. In addition, we are committed to promoting community health through education and special programs.

Our Philosophy is Grounded in the Following Values:

• Deep Respect for the Patient and Family:
We provide compassionate, individualized care. We seek to foster participating in and understanding of the healing process for the patient, and the family.

• A Holistic Approach to Care:
We believe that the physical, social, and emotional spheres impact health, and we intervene on these levels where appropriate.

• Cooperative, Service-Driven Relationships with our Partners in Health:
We realize that we are only one part of an overall continuum of care. By working collaboratively with, and providing exceptional service to physicians, hospitals, and social service agencies, we facilitate the health and well being of our patients, and the increased efficiency of our nation's health care system.

• The Importance of Each Employee's Contribution:
We recognize that each employee's efforts contributes to the overall achievements of the organization.

• Openness to Change:
We recognize the current upheaval of the health care system will require our organization to be flexible and creative. We strive to see change as a challenge to be met rather than feared.

• Mindful & Efficient Management of Resources:
We know that our future ability to serve patients is dependent on our present vigilance in the management of our resources. As stewards of the organization's mission, our daily decisions are dictated by an ongoing commitment to provide health care services to our community.